Healthcare · Membership Ongoing retained client

Keeping Australia's massage therapists connected to their profession.

The AMT is Australia's peak professional body for massage therapy, representing thousands of practitioners nationally. We built and maintain the platform that runs their full membership lifecycle: health fund compliance, CPD tracking, renewals, and member communications.

Full lifecycle Membership platform
Health fund Compliance built in
Two portals Member and staff access
Ongoing Retained since build

Overview

The AMT is Australia’s peak professional body for massage therapy, representing thousands of practitioner members across the country. Membership isn’t just a credential: it connects practitioners to health fund recognition, continuing professional development records, insurance, police checks, and the broader regulatory framework that lets them practice.

We built and maintain the platform that runs this operation. It handles the full membership lifecycle: applications, renewals, compliance tracking, health fund reporting, and member communications. All for an organisation where accurate, up-to-date records matter to both practitioners and the members they serve.

Professional association membership isn’t a simple subscription. A massage therapist’s ability to claim health fund rebates for their clients depends on their membership status being correct. A lapsed police check or expired insurance doesn’t just affect the member. It affects the association’s standing with health funds. The data has to be right.

The AMT platform manages the intersection of all these concerns:

Whether you’re managing hundreds of members or thousands, the problems are the same: renewals, compliance, communications, and reporting that actually works. Let’s talk about what you’re dealing with. A free 30-minute call costs nothing and usually clarifies everything.

  • Full membership lifecycle: applications, renewals, upgrades, and archived records
  • Health fund compliance reports for every major Australian insurer
  • CPD (Continuing Professional Development) tracking with automated compliance checks
  • Police check management, insurance records, and first aid certification tracking
  • Bulk mailouts, message templates, and targeted member communications
  • Dedicated portals for members and staff, each seeing exactly what they need

Stack & scope

Built with
Ruby on Rails PostgreSQL Tailwind CSS
Integrated
Health fund APIs Payment gateway Email platform

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